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Secure Emails for Small Businesses

  • Writer: Nicholas Ciotti
    Nicholas Ciotti
  • Jul 10
  • 3 min read

Updated: Jul 24

In today's digital landscape, email has become the backbone of communication for small businesses. Every day, countless messages are sent to clients, suppliers, and employees. Unfortunately, this makes your emails a prime target for cybercriminals. According to a report from the FBI, phishing attacks cost businesses over $1.8 billion in 2020 alone. Safeguarding your email communications not only protects sensitive information but also boosts your business's credibility. Here are actionable steps to help you secure your emails effectively.


Set Up Spam Filters


Spam filters are your first line of defense against unwanted emails. Most email providers offer built-in filters that automatically identify and move suspicious messages to a separate folder.


To enhance these filters:

  • Regularly check and adjust settings to ensure you're using the highest security levels. For example, blocking known spam email addresses and marking unwanted messages will improve filter performance.

  • Educate your employees about the importance of spam filters. Encourage them to report any legitimate emails wrongly categorized as spam. Doing so helps refine the filter's accuracy and keeps your inbox clear of harmful content.


Be Cautious with Harmful Links


Phishing attempts often masquerade as valid emails, luring recipients into clicking malicious links. It's essential to train your staff to scrutinize links closely.


  • Always hover over a hyperlink to verify the actual URL before clicking. For instance, look for slight misspellings of company domains, which are common in phishing attempts.

  • Advise employees against clicking on unsolicited links or attachments from unknown sources. If ever they receive an unexpected email requesting sensitive information, a quick verification through a phone call or alternate messaging app can prevent a breach.


By nurturing a culture of vigilance, you can significantly cut down on incidents involving harmful links.


Spotting Phishing Attempts


Recognizing phishing schemes is critical. Many of these emails share identifiable characteristics. Be vigilant for the following signs:


  • Generic Greetings: Emails that don’t personalize greetings can be red flags. Legitimate companies usually address recipients by name.

  • Urgent Language: Messages that apply pressure to respond quickly often indicate malicious intent. For instance, a phishing email may claim that your account will be locked unless you act right away.


  • Suspicious Attachments: Never download files from unknown senders. In fact, in a recent report, it was noted that 92% of malware is delivered via email attachments.


  • Poor Language: Legitimate businesses maintain professionalism in their communications. Be wary of emails filled with grammatical mistakes or unusual phrasing.


Regularly educate your team on spotting these signs. Consider holding quarterly training sessions to refresh their skills in identifying phishing emails, building a more secure work environment.


Close-up view of a computer screen displaying email settings

Backup Emails Regularly


Establishing a routine for email backups can be invaluable in scenarios like data breaches or system failures. Regular backups ensure that vital emails and contacts are safe from permanent loss.


Consider using cloud storage solutions for email backups. This guarantees that your data is secured off-site, adding an extra layer of protection. Inform your employees about the backup process and emphasize its importance in sustaining email security.


A Call to Action for Email Security


In the ever-evolving world of small business operations, securing emails should take priority over other tasks. By implementing these practical strategies, you can protect sensitive information, enhance customer trust, and ensure business continuity.


Focus on setting up spam filters, exercising caution with links, identifying phishing attempts, and backing up emails regularly. With a proactive approach, you can significantly strengthen your email security. As cyber threats continue to advance, staying informed is vital to guarding your email communications.


Wide angle view of a modern laptop on a clean desk

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